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Terms and Conditions

The terms that govern your use of the I-ON website and the services I-ON provides, from broadband and digital TV to OTT and content streaming.

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In this policy

What our Terms and Conditions cover

Pick a section to read it in full.

  1. Introduction

    How these terms and the Privacy Policy form the agreement for using the I-ON website and services, and how changes to them apply.

  2. Acceptance of Terms

    By using the website and services you confirm you are at least 18 and can enter into this agreement.

  3. Services

    Broadband, digital television, OTT boxes, content streaming and the other services offered through the website.

  4. User Responsibilities

    Registering, giving accurate information, following the law, and the activities that are not allowed.

  5. Privacy Policy

    Your use of the website and services is also governed by the I-ON Privacy Policy.

  6. Fees and Billing

    Where fees, billing and payment methods are listed, and changes to them on notice.

  7. Limitation of Liability

    The limits on the Company’s liability for damages from using, or being unable to use, the website.

  8. Intellectual Property Rights

    Who owns the content on the website, and the limited licence you have to use it.

  9. Indemnification

    The claims and costs you agree to cover when they arise from your use of the services or the website.

  10. Termination

    Access to the services can be suspended or ended if these terms or the Privacy Policy are not followed.

  11. Governing Law and Jurisdiction

    The laws of India apply, and disputes go to the courts in Bengaluru, Karnataka.

I-ON

Terms and Conditions

The I-ON website and services

1. Introduction

The Terms and Conditions (T&C) mentioned herein along with the Privacy Policy, forms an Agreement governing our relationship with regard to the use of I-ON website (the “Website) and the services provided by I-ON (the “Services”) . By accessing or using the Website and Services, you agree to be bound by these terms and conditions.

You are advised to regularly check for any amendments or updates to the terms and conditions herein. These Terms & Conditions may be periodically updated, modified or changed by I-ON, at its sole discretion. It is your responsibility to regularly review these Terms & Conditions to remain in compliance with them. Your use of the Website following any modifications to the Terms and Conditions shall indicate your acceptance of such modifications and your agreement to be governed by such modifications.

2. Acceptance of Terms

By using the Website and Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement.

3. Services

I-ON provides Internet access services to its Subscribers through the Site including but not limited to Broadband Services, Digital Television Services, Over the Top Boxes, Content Streaming, entertainment and value added services and all other services that may be launched and provided through the Website.

4. User Responsibilities

4.1Registration / Customer Log In

4.1.1For an User to avail any Services or Plans through the Website, registration of the User on the website is mandatory. Registration process may involve without limitation, setting up of a profile with your personal details and such miscellaneous information.

4.1.2I-ON may rely on the authority of any person providing their credentials. I-ON has no responsibility or liability with regard to the privacy, safety and security of any information (including Personal Information) that you may voluntarily share with any third parties for availing their products or services, through the Website or by any unauthorized access.

4.1.3You also warrant the accuracy, truthfulness and correctness of all the information that you submit while accessing or using the Website. On account of you providing any information which the Company has reasonable grounds to suspect that it is untrue or incorrect, the Company reserves its right to suspend your access to the Website.

4.1.4On account of you providing your personal information through the Website, you hereby grant consent to the Company, its affiliates or permitted agents / employee’s to contact you, if necessary. Your personal information will be used in accordance with the Privacy Policy available at the Website itself.

4.2Compliance with Applicable Laws

4.2.1You must use the Website strictly in compliance with all the applicable laws, rules and regulations including but not limited to The Information Technology Act, 2000 and the Rules made thereunder.

4.3Prohibited Activities

4.3.1You agree that you shall not engage in any activity that could disrupt or interfere with the operation of the network or the provision of services to others.

4.3.2You agree not to cause any nuisance, inconvenience or unnecessary interference, whether to the Company or any of its Customers or users of the Website by any means.

4.3.3You agree to not engage in any unauthorized use of the contents of the Website that may be in breach of the Copyright laws or Trademark laws.

5. Privacy Policy

Your use of the Website and Services is also governed by our Privacy Policy, which is readily available at the same website (www.i-on.in).

6. Fees and Billing

6.1All information regarding fees, billing and payment methods can be found on the Website.

6.2I-ON reserves its right to change the fees and billing methods upon notice / intimation to you.

7. Limitation of Liability

In no event, the Company including its affiliates, directors, officers, agents or employees shall be liable for any direct, indirect, incidental special or consequential damages resulting from the use or inability to use the Website.

8. Intellectual Property Rights

8.1Ownership of Content

All content, including but not limited to text, graphics, logos, images, software and other materials provided on the I-ON website, is the intellectual property of I-ON or its licensors, and is protected by applicable copyright, trademark and other intellectual property laws.

8.2Use of Content

I-ON grants you a limited, non-exclusive, non-transferable and revocable license to access and use the content on the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify or create derivative works from any content without prior written consent from I-ON.

9. Indemnification

9.1You agree to indemnify and hold harmless the Company, its officers, directors, employees, agents and affiliates from and against any claims, demands, actions, liabilities, losses, expenses and costs, including but not limited to reasonable attorney’s fees (collectively, “Claims”), arising out of or related to:

  1. Your use of the Services provided by I-ON; or
  2. Any content or materials you submit, post, transmit or make available through the Website or Services; or
  3. Your violation of these terms and conditions or any applicable laws or regulations; or
  4. Any third- party claims or actions against I-ON resulting from your use of the Services.

10. Termination

In the event of you having not complied with any of the Terms and Conditions mentioned herein, along with the Privacy Policy for access or usage of the Services, the Company reserves its right to immediately terminate or suspend your access to the Services.

11. Governing Law and Jurisdiction

These Terms and Conditions is governed by and construed in accordance with the laws of India. In case of any disputes or claims arising out of the subject – matter of this website, shall be subject to the exclusive jurisdiction of the Courts in Bengaluru, Karnataka.